Our Mission
The mission of Ladybug Company is to create and market a fine line of products for
you and your home. We also offer other specially selected items we believe you,
our special friends and customers, will enjoy owning and using in your home or in
your handbag.
About Us
- The Ladybug company was founded in 2001 in Greenfield Indiana.
- We originally created and sold decorative soaps and gift baskets.
- 2004 saw the introduction of specially selected products for you and your home.
- In 2009 we introduced our line of freshwater pearl jewelry and watches.
Our Business Principles
Above all, we want to earn your trust by providing highest quality products at reasonable
prices, and we want you to always be 100% satisfied with our products, our services,
and The Ladybug Company. We are always open to your comments both good and
bad. We value your feedback because we want to provide products you will enjoy.
So we want you to feel free to contact us with your comments or your special needs
at our e-mail link above.
Our Return Policy
We want you to be happy with what you purchase from us. In the unlikely event
you wish to return a purchase, we will happily refund your purchase price and any
shipping charges we billed you for. We will also refund up to $4.00 of your
cost of shipping it back to us subject to the following provisions:
- You should contact us by e-mail and obtain a return authorization (RA) number.
- You need to include your name, full address and phone number, and the reason for the return in the e-mail.
- Undamaged merchandise must be returned within 30 days of placing your order.
- Merchandise must be returned in good re-saleable condition with all included materials.
- Damaged items returns require an explanation in the request for the RA number
- You have 10 days from the date your order was placed to request the RA number.
- Item(s) must be promptly returned within 10 days from issuance of the RA.
- Damaged returned merchandise will be inspected, and it will be our determination
whether to replace it, refund your money, or deny your return.